Privacy Policy

1. Introduction

PotteryKing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or join our membership program.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information about you in various ways when you interact with our website and services:

Personal Information

When you register for an account, sign up for classes, purchase a membership, or otherwise interact with our services, we may collect:

• Contact information (name, email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Demographic information (age, gender)
• Information about your interests and preferences related to pottery and cooking
• Photos or videos you share with us during classes or events

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations, receipts, and class reminders
• Manage your account and membership
• Communicate with you about our services, promotions, and events
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our website and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience on our website
• Improve our marketing and promotional efforts

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of PotteryKing, our customers, or others.

We do not sell, rent, or lease your personal information to third parties.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our website
• Improve our services
• Measure the effectiveness of our marketing campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

We will do our best to protect your personal information, but we cannot guarantee its absolute security. It is important that you maintain the security of your account by using a strong password and keeping your login information confidential.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Objection: You can object to our processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

You can also opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

8. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

For children's classes and activities, we require parental consent and collect only the necessary information to provide the service and ensure the child's safety.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

PotteryKing
123 Clay Avenue
Pottery District
Los Angeles, CA 90001
Email: privacy@potteryking.com
Phone: (555) 123-4567

We will respond to your request within a reasonable timeframe.