Frequently Asked Questions

We offer three main membership tiers:

• Pottery Basics ($20/month): Ideal for beginners, includes access to beginner workshops, basic materials, online tutorials, and community forum access.
• Cooking Master ($25/month): Perfect for food enthusiasts, includes weekly cooking classes, recipe collections, ingredient discounts, and cooking webinars.
• All-Access Pass ($40/month): Our comprehensive membership, includes full pottery workshop access, all cooking classes, premium materials, private events, and one-on-one mentoring sessions.

All memberships are billed monthly and can be canceled anytime. Visit our membership page for more details.

You can register for classes in three ways:

1. Online through our Classes page, where you can browse available classes and click the "Register Now" button.
2. In person at our studio during regular business hours.
3. By phone at (555) 123-4567.

Full payment is required at the time of registration to secure your spot. Members receive priority registration and discounts on all classes.

For pottery classes, the standard class fee includes:

• Clay (up to 25 lbs per 8-week session)
• Basic glazes
• Firing fees for pieces made during class
• Use of all studio tools and equipment during class time

For cooking classes, the fee includes:

• All ingredients needed for the recipes
• Use of cooking equipment
• Recipe handouts
• Containers to take home your creations

Specialty materials or ingredients may incur additional fees, which will be clearly indicated in the class description.

Our cancellation policy is as follows:

• Classes: Refunds are available up to 7 days before the class start date, minus a 10% processing fee. For cancellations within 7 days of the start date, we offer a studio credit that can be applied to future classes.
• Membership: You can cancel your membership at any time. No refunds are provided for the current month, but you will not be charged for future months.
• Private Events: Cancellation policy varies based on the event size and timing. Please refer to your contract for specific terms.

If PotteryKing cancels a class or event, you will receive a full refund or the option to transfer to another class.

Absolutely! We welcome complete beginners and have classes specifically designed for those with no prior experience. Our "Pottery for Beginners" and "Cooking Basics" classes are perfect starting points and include all the instruction and materials you need to get started.

Our instructors are experienced in teaching newcomers and create a supportive, non-intimidating environment. We believe that everyone has creative potential, and we're here to help you discover and develop your skills at your own pace.

Yes, we offer open studio time for members and current students. The availability depends on your membership level:

• All-Access Members: Unlimited open studio hours during regular business hours
• Pottery Basics Members: 8 hours of open studio time per month
• Current Students: 4 hours of open studio time per week while enrolled in a class

Open studio hours are Monday-Friday 10am-9pm, Saturday 9am-7pm, and Sunday 11am-5pm. Certain times may be reserved for classes or private events, so we recommend checking our weekly schedule before visiting.

The time to complete a pottery project varies depending on the complexity and technique, but a typical project follows this timeline:

1. Creating the piece: 1-3 hours
2. Drying time: 3-7 days (depending on size and thickness)
3. Bisque firing: We run bisque firings weekly; the firing itself takes about 12-15 hours plus cooling time
4. Glazing: 1-2 hours
5. Glaze firing: We run glaze firings weekly; the firing takes about 12 hours plus cooling time

From start to finish, you should expect it to take 2-3 weeks for a complete pottery project. For this reason, we recommend starting projects early in a class session to ensure they can be completed before the end of the class.

The policy on bringing your own materials varies by class type:

• Pottery Classes: You may bring your own clay, but it must be approved by our instructors to ensure it's compatible with our kilns. There is a firing fee for outside clay. You may also bring your own tools, but we have everything you need available.
• Cooking Classes: For food safety and consistency reasons, we generally provide all ingredients. However, if you have specific dietary needs or preferences, please contact us in advance, and we can discuss accommodations.

Please note that we cannot allow outside glazes or chemicals in our studio for safety and kiln maintenance reasons.

Yes! We offer a variety of private event options perfect for:

• Corporate team building
• Birthday parties
• Bachelorette/bachelor parties
• Family gatherings
• School field trips

Our events can be customized to your group's size, interests, and skill levels. We offer both pottery and cooking experiences, and events typically run 2-3 hours. Pricing starts at $35 per person with a minimum of 8 participants.

Contact us at events@potteryking.com or visit our Contact page to inquire about availability and options.

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Cash (in-person only)
• Check (for private events and multi-month memberships only)

For ongoing memberships, we require automatic payment through credit card or PayPal. All payments are processed securely through our encrypted payment system.